18 - 20 May 2016 in Prague

The website of last year conference can be found on 2015.czechtest.com


Mentoring in QA

If you work in large company with dozens of QAs on different projects than there are (or should be) some general Test Strategy and Process Guide.

Process Guide describes the way we deliver the solution when Test Strategy defines general test process with focus on defect prevention.

It is very important to understand them as Templates or Guides = set of proposed best practices which should be applied on each project to achieve the same goals:

  • Happy stakeholders
  • On time
  • On budget
  • Expected quality
  • Real value

 

Here fun starts - Application on each project. Each project is unique driven by many factors when people are the critical one. Each QA can have different set of skills, attitudes, sometimes we have newbies, etc. However we need to go beyond the QA team because quality is responsibility of whole team.

Mentoring is the key activity to succeed. It would be nice if there is mentoring from both point of views - QA and Development (and sometimes there is), but I think that QA one brings more benefits to entire team due to the fact that it oftens focus on processes, not only on testing.

The best idea is to choose several most senior QAs in your company who are also equipped with good soft skills and build the mentoring around them. Every mentor will be responsible for several projects aiming for the same goals finding thebest way to reach them. They will be the ones helping all stakeholders to understand their responsibilities, subpporting them by advices, experience from other projects, smoothing the edges, sometimes even shadowing. Make sure that your mentors have enough time for it. Yes it is investment, but ROI is quick (specially in larger companies).

Mentoring should be always structured and all mentors should align about the basic strategy and goals. I recommend you to create mentoring checklist to formalize it.
I will go trough the most mentoring important areas during my speech (entire checklist will be available on conference site).

My experience is that mentoring will also motivate your QAs because everybody needs to see you care.

The whole checklist is available here: https://www.dropbox.com/s/lye5rvg9g8pcob9/Mentoring%20check%20list.xmind?dl=0


Vojtěch Barta, Vendavo, Czech Republic

Vojtěch Barta "I believe quality should be defined as satisfaction of all stakeholders. i find it to be far behaning requirements, implementation, testing, etc."

"Of course, these are all still important activities but you are as good in them as you are goo in other aspects Agile encourages you to do, like communication, interaction, trust, commitment, etc."

"I have been in QA area for almost 10 years working in different roles - tester, QA, test automation, test management, mentoring."